FAQs


1. How does it work? How do I design my own star map?

Do you remember your absolute favorite moment? See how the stars aligned in the sky above you at that exact place, date, and point in time.

Input the details of your moment, select the design, color, and size of your star map, and create a heartfelt title and dedication for you and your loved one. The sky is the limit to how you can customize our star maps! Make sure to personalize it down to the finest detail. We're sure the one you'll give it to will love it.

2. Where do you deliver?

We ship nationwide in the Philippines.

3. How will the product be delivered?

We deliver through Grab/Lalamove for Metro Manila (pickup location is along Commonwealth, Quezon City) and via JRS for provinces.

4. How many days will it take to get my order?

Since all orders are customized and made specially for you, please allow us 6-8 working days to process your order. Once your order is finished and ready, we will contact you to schedule for pickup or shipping.

5. What sizes do you have for your star maps?

Our star maps come in three (3) sizes: 9x12", 12x16", and 18x24".

6. What materials do you use for your star maps?

Our star maps are digitally printed at a resolution of 300 dpi on premium museum-grade matte photo paper. All our star maps come delivered in custom frames.

7. What are your payment methods?

We accept payments through BDO, BPI, GCash.

8. What are your online store hours?

Our website is open 24/7 for orders and customization. You may keep in touch with our customer service between Mon-Sat, 11AM-6PM.

Other questions?

We'd love to hear from you! Shoot us an email at hello@beyondthestars.ph or send us a DM on our Instagram @beyondthestars.ph. ✨

We're all set! Ready to give the best present to your loved one?